Are you searching for an effective way to improve the customer shopping experience for your retail business?

Take an active approach to retail customer management with Veras Reach, a customer engagement software designed to enhance the shopping experience at all Points of Sale across the chain.

Reach can be integrated across channels to ensure that personnel stay up-to-date with customers from a centralized source. Start taking your customer relationships to new heights by implementing the Veras customer management solution today.

Discover how the Veras Reach customer management solution helps retailers enhance their customer relations:

• Easily gather, search, analyze and manage customer information and transaction history from a user-friendly centralized source.
• Create customized offers and target customers based on purchase history.
• Manage multiple complex and unique customer loyalty programs at a time.
• Simplify and improve campaigns to increase rates of response and conversion.

• Benefit from built-in tools for tagging, segmentation and data integrity.
• View purchase history across channels for easy targeting.
• Gauge marketing campaign efficiency with robust tracking features.
• Configure points accumulation and customer loyalty rewards to reinforce positive consumer behaviour.

Veras Reach provides Customer Relationship Management tools that allow you to deliver an exceptional and personalized service to each of your customers. A superior shopping experience leads to increased satisfaction and promotes loyalty, which enhances the lifetime value of each customer.

With Reach’s customer scorecard, you get an accurate overview of each customer that includes purchasing patterns and responsiveness to promotional strategies. Personnel can easily guide consumers to products that are in line with individual customer data and your best customers can be identified and offered a more personalized service.

Access wide-ranging transaction histories categorized by customer and channel, including purchase information such as receipt data, product types, promotions used, as well as dates and times. This information can be used to Improve Customer Engagement across the board.

Reach allows you to target specific customers for promotions they are most likely to respond favorably to and define promotional conditions in conjunction with Veras Activate. You will also gain total visibility over your marketing efforts and be able to clearly define effective strategies.

Don’t hesitate to contact us today if you have any questions about our retail solutions!