514.258.9359
info@a2r.ca
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Training, Technical

& User Support

Advantage2Retail offers a suite of Services to serve your Organization, from our Consulting Services to help your organization learn ways to optimize your Business Processes or Plan ahead Strategically, to our Implementation, Integration and Custom Software Development.

A2R also offers a suite of Post-Implementation services to our clients in the forms of Training, Technical and User Support.

Learn More
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Advantage2Retail Trainer in a Retail Head Office showing Corporate Executives how their new System works, and how to get from it the data they need to do their jobs

Does your Organization need Project Management Services?

A2R can help
Advantage2Retail Training in a Corporate Board Room providing a group training session on a Projector for the Retail Executive Team

Training

Services

Whenever there is a change in functionality or overall systems, it is important to ensure that all users affected by the change are given an adequate training to be able to work with the system in the way it was designed to work.

Our trainers play an important role in new implementation or upgrade projects and ensure all user-required key topics are presented, documented according to the client’s specific environment and demonstrated during training sessions.

Training sessions and material are customized to each client’s needs. The training approach is established in collaboration with the client (train the trainer or multiple user training sessions).

Learn More
DOWNLOAD BROCHURE

Download our Corporate Brochure to learn about everything A2R has to offer your Organization

Technical & User

Support

Advantage2Retail offers personalized and tailored support services as well as the dedication of our support team enable us to competitively exceed our client’s expectations.

Our support staff can assist you with technical and end-user level issues throughout your Head Office, Distribution Centers and Brick-and-Mortar Stores, coast to coast.

Outsourcing your in-house helpdesk to A2R can also help you improve service to your users, focus on your core competency and reduce costs. A2R’s multi-disciplined and multi-lingual Support Representatives can support your operation with a growing number of solutions, and offer hours of support to accommodate Retailers and Distributors across North America with professionalism and courteous service.

Advantage2Retail Technical and End User Support staff waiting to take your calls

"Since we have outsourced our store help desk to A2R, we increased store and IT resources efficiency and significantly improved our user service levels. From store opening to the end of day processes, their response and resolution times are outstanding. We know where things stand at every step of the way. They have helped minimize store downtime and contributed to our overall performance. We are extremely happy of the standard of service we have come to expect from A2R as it is truly an extension of our organization.”

linen-chest

Gain your Advantage

Whether you hire Advantage2Retail’s Technical Services for a large or small scale implementation or integration project, utilize our Consulting Services to establish a strong foundation with scalability and flexibility for the future, or to avail yourself of our Support and Learning Services, A2R is a full service firm built to assist your organization, and is committed to its continued success.

In the modern Retail Landscape, organizations need every Advantage they can get to remain Cost-effective and Competitive. Gain that Advantage with A2R’s Training, Technical and User Support Services.

Contact us today to learn how we can help your Organization Succeed.

    Canada
    9378 De Lille,
    Montreal, Québec,
    H1Z 2P5

    Phone Number
    514.258.9359
    Email Address
    info@a2r.ca

    United States
    Galt Dr., Fort Lauderdale, Florida 33308

    Phone Number
    954.229.4131
    Email Address
    info@advantage2retail.com

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    © 2017 Advantage 2 Retail | Tous droits réservés.
    • Services
      • Retail Services
        • Consulting
        • Business Process Review & Optimization
        • Systems Implementation & Integration
        • Custom Software Development
        • Project Management
        • Training, Technical & User Support
        • IT Staffing
        • Outsourcing
      • JDA Expertise
      • E-Commerce Expertise
    • Solutions
      • Veras Retail Solutions
      • HighJump Retail Advantage
      • Jesta I.S. Vision Suite
      • Pivot88 Solutions
      • Beehivr Field Marketing Applications
      • Point of Sale Systems
        • Veras CheckOut
          • Veras Activate
          • Veras Control
          • Veras Extend
          • Veras Locate
          • Veras Reach
          • Veras Stock
        • Jesta I.S. Vision Store & Mobile
        • WinDSS In-Store System
      • Merchandise Management Systems
        • Jesta I.S. Vision Merchandising
        • JDA Merchandise Management System-I
      • Warehouse Management Systems
        • JDA Warehouse Management
        • HighJump Warehouse Management System
        • Jesta I.S. Vision DC
      • Analytical Tools
      • HR & Workforce Management
    • Industries
      • Retail
      • Distribution
    • Media
      • Blog
      • A2R News
      • Resources
      • Client Feedback
    • Company
      • About Us
      • Executives
      • Technology Partners
      • Careers
      • Contact
    • Support
    • English
    Advantage2Retail