Advantage2Retail offers a suite of Services to serve your Organization, from our Consulting Services to help your organization learn ways to optimize your Business Processes or Plan ahead Strategically, to our Implementation, Integration and Custom Software Development.
A2R also offers a suite of Post-Implementation services to our clients in the forms of Training, Technical and User Support.
Whenever there is a change in functionality or overall systems, it is important to ensure that all users affected by the change are given an adequate training to be able to work with the system in the way it was designed to work.
Our trainers play an important role in new implementation or upgrade projects and ensure all user-required key topics are presented, documented according to the client’s specific environment and demonstrated during training sessions.
Training sessions and material are customized to each client’s needs. The training approach is established in collaboration with the client (train the trainer or multiple user training sessions).
Advantage2Retail offers personalized and tailored support services as well as the dedication of our support team enable us to competitively exceed our client’s expectations.
Our support staff can assist you with technical and end-user level issues throughout your Head Office, Distribution Centers and Brick-and-Mortar Stores, coast to coast.
Outsourcing your in-house helpdesk to A2R can also help you improve service to your users, focus on your core competency and reduce costs. A2R’s multi-disciplined and multi-lingual Support Representatives can support your operation with a growing number of solutions, and offer hours of support to accommodate Retailers and Distributors across North America with professionalism and courteous service.
Whether you hire Advantage2Retail’s Technical Services for a large or small scale implementation or integration project, utilize our Consulting Services to establish a strong foundation with scalability and flexibility for the future, or to avail yourself of our Support and Learning Services, A2R is a full service firm built to assist your organization, and is committed to its continued success.
In the modern Retail Landscape, organizations need every Advantage they can get to remain Cost-effective and Competitive. Gain that Advantage with A2R’s Training, Technical and User Support Services.
Contact us today to learn how we can help your Organization Succeed.
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