The 3 Main Benefits of Adopting a Paperless System in Retail
Digitizing a retail store can be an intimidating process. New software often comes with a steep learning curve and employees have to be retrained, which can lead to a temporary decrease in productivity.
Despite the initial daunting challenges of digitization, one thing is for certain: the long-term benefits of adopting a paperless system far outweigh the short-term inconveniences. Modern day omnichannel consumers have the ability to shop wherever and however they want and expect a personalized and streamlined shopping experience.
Retailers who fail to deliver this experience to their customers are destined to fall by the wayside as digital trends continue to increase. Apart from being environmentally-friendly, eliminating paper in your retail operation will help you meet the demanding expectations of today’s consumers.
Paperless systems improve employee efficiency
Customers can often be on a tight schedule when visiting your retail store. Testing their patience by keeping them waiting while an employee tries to locate a specific item is a sure-fire way to invite negative feedback.
Replacing manual checklists with a paperless inventory tracking system, your staff can quickly and efficiently locate and restock items. This will allow your employees to respond to customers in record time.
Still using a manual scheduling system with paper timesheets? Employee efficiency can also be maximized by implementing workforce management software.
This software not only contributes to a paperless system, it allows you to concentrate on your core business by digitally tracking employee time, simplifying planning and scheduling for managers and ensuring compliance is met at all times.
Eliminating paper lowers costs
Many retail outlets are woefully unaware of the potential savings that can be made by switching to a paperless system. Just think of all the paper-related items that are regularly stocked in your business: POS paper rolls, printing paper, envelopes, folders for file storage, etc.
While you may not be able to eliminate every trace of paper from your store, you can implement certain cost-effective changes, such as offering e-receipts to your customers. Moreover, a digital receipt provides you with a customer’s email and can help you create new marketing opportunities.
Want to reduce paper invoice costs? Ask your suppliers if they are willing to do business online. Why not eliminate physical financial record keeping at the same time? There are plenty of great accounting apps that help you do away with paper.
Going paperless increases accuracy
Let’s face it: people make mistakes. We’re all human. However, when it comes to your retail business, these mistakes can often be costly and time-consuming.
Going paperless helps you reduce the chance of human error by automating inefficient manual processes. Your employees will be empowered to make accurate decisions that maximize productivity.
Digitizing manual processes with a paperless system allows you to accurately count inventory, implement pricing strategies, target promotions, analyze customer data and more. As a result, you can boost customer satisfaction and encourage loyalty by providing more accurate information online.
As each generation becomes more digitally inclined, it will become unthinkable for businesses to retain their manual processes and use of paper. If you are interested in going paperless, contact us today to discover how we can help.
For over a decade, Advantage2Retail has been helping Retailers to become more efficient and cost-effective, going paperless is but one way we can help, to learn all the ways, please visit our Retail Services section.