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How to Provide Next-Level Customer Satisfaction in Retail Amazon founder Jeff Bezos once said, “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” This philosophy of treating customers like guests inRead more

Is Augmented Reality the Next Addition to Omnichannel? Overview: Last month at the Shop.org conference solution providers showcased some of the newest tech in the business. Among the many exciting technologies, augmented reality has some of the most practical implications that will come to affect how retailers structure their business operations. Augmented reality is definedRead more

The 3 Main Benefits of Adopting a Paperless System in Retail Digitizing a retail store can be an intimidating process. New software often comes with a steep learning curve and employees have to be retrained, which can lead to a temporary decrease in productivity. Despite the initial daunting challenges of digitization, one thing is forRead more

10 Signs That You Need a New POS System Overview: POS system updates can be a touchy topic for small business owners. You may postpone replacing your POS system due the investment required to buy a new system, but trying to hold on to an outdated POS system can lead you to lose revenue andRead more

How Retailers Can Compete With E-Commerce Through Warehouse Fulfillment   Competing with Online Giants: Retailers can combat being edged out by e-commerce by utilizing the latest innovations in warehouse fulfillment. As retail evolves, so must supply chains. Since brick-and-mortar retailers are increasingly expected to function as quickly and seamlessly as online brands, retailers are turningRead more

2016: State of the Retail Union Foreword: The current state of the Retail is one in flux. Retail has changed more in the last five years than it has in the last fifty. E-Commerce, the once silent threat, has exploded in popularity and usage; led by online giants like Amazon and are claiming a largerRead more

Discover the Difference: At A2R, we’ve made a career out of helping Retailers and Distributors optimize their business processes and technology. Our role is a simple one: Make the best out of what you have, and suggest pieces of technology or changes in process that will eliminate inefficiencies or boost productivity, but always keeping ourRead more

The Economic Plan 2012 Last March, the Canadian Government announced, as part of its Economic Plan 2012, that it will eliminate the penny from Canada’s coinage system since the cost to produce it has significantly surpassed its value as a mean of payment. The Royal Canadian Mint will cease distribution of pennies to financial institutionsRead more

From The Object (The Product) To the Deal – Part One There are many consumer behavior studies that provide a psychological profile of how consumers think, feel, reason and choose from an array of products and brands. Retailers can adopt anyone of the many pricing strategies (over and above the traditional cost-based or targeted grossRead more