Blog

Helpdesk Services: How to Boost Your Performance If your business offers products and services that often require troubleshooting for your end-users, maintaining a dedicated helpdesk is critical. Inefficient helpdesk services can negatively impact customer satisfaction, which in turn will be detrimental to your continued success. Whether you provide helpdesk services to your clientele or needRead more

Is Your Retail Startup Scalable? 3 Questions to Ask Yourself Scalability refers to the capacity of your business to grow. Any retail startup that expects at some point to receive outside investment will have to be able to show their growth potential. Unfortunately, many new startups struggle to figure out effective strategies that will allowRead more

4 Great Reasons to Outsource Your IT Helpdesk in Retail As retailers both small and large increasingly rely on new technologies in their day-to-day operations, they also need reliable IT support capable of addressing important issues. While some businesses prefer to do this internally, opting instead to outsource your IT helpdesk is becoming more andRead more

4 Ways Retail Consultants Provide Value In an industry as fiercely competitive as retail, effectively contending with your competitors is critical to the survival of your business. In this regard, the help of an outside expert can often be invaluable. For many small-to-medium size retailers, consulting can be a cost-effective way to uncover solutions thatRead more

ERP Implementation: The Factors of Success: Introduction: With the push towards Omni-channel retailing, many organizations are forced to quickly adapt to the customer’s needs for a seamless shopping experience, by enacting flexible fulfillment options. In order to be able to provide said “flexibility” many retailers are opting for an upgrade, or complete replacement of theirRead more

The Economic Plan 2012 Last March, the Canadian Government announced, as part of its Economic Plan 2012, that it will eliminate the penny from Canada’s coinage system since the cost to produce it has significantly surpassed its value as a mean of payment. The Royal Canadian Mint will cease distribution of pennies to financial institutionsRead more