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Retail Business Expansion Tips for Opening a Second Location Has your retail store been experiencing significant growth to the point where you are planning to open a second location? Retail business expansion is an exciting experience but also one that requires a certain level of caution. Expanding to a new location will extend your real-worldRead more

5 Key Omnichannel Retail Strategies New Start-ups Need to Consider We are currently living in an age where online interconnectivity has provided new start-ups with unprecedented opportunities to reach their target markets. As such, omnichannel retail strategies are increasingly becoming the norm for most businesses. While launching a start-up is still an enormously challenging pursuit,Read more

How to Provide Next-Level Customer Satisfaction in Retail Amazon founder Jeff Bezos once said, “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” This philosophy of treating customers like guests inRead more

Joining the Fight against Homelessness in Montreal with the Old Brewery Mission: Monday, February 12th, 2018 – Montreal, Qc For over 125 years the Old Brewery Mission has worked with Montreal’s homeless men and women, meeting their essential needs while finding practical and sustainable solutions to end chronic homelessness. The organization provides a range ofRead more

Customer Retention: Proven Ways to Build Customer Loyalty in Retail It is a well-known fact that retaining your current customers often requires less investment of both time and money than finding new customers. However, many retailers currently struggle to build effective customer retention strategies in today’s overcrowded marketplace. There are several key benefits to customerRead more

4 Great Reasons to Outsource Your IT Helpdesk in Retail As retailers both small and large increasingly rely on new technologies in their day-to-day operations, they also need reliable IT support capable of addressing important issues. While some businesses prefer to do this internally, opting instead to outsource your IT helpdesk is becoming more andRead more

Father Emmett “Pops” Johns, Founder of Dans la rue, Dies at 89 It is with our deepest condolences, that we announce the passing of Father Emmett Johns, otherwise known as “Pops”, the founder of the “Dans la rue” organization, who died at the age of 89, on Saturday, January 13th, 2017. Father Emmett “Pops” JohnsRead more

How to Optimize Retail Workforce Management for the New Year 2018 is quickly approaching and the retail environment is as fast-paced and challenging as ever. One of the most significant challenges around this time of year for retail managers is effective workforce management. Maximizing the employee performance is a key factor in the success ofRead more

Looking Forward: The State of Retail in 2018 The countdown to 2018 is upon us. Retail has evolved significantly over the past year, which means that we’ve also seen multiple store closings from legacy retailers including: Staples, Banana Republic, Kmart, Sears, Gap, JCPenney, Ann Taylor, Teavana and Gymboree, among others. While uninspired reporters are callingRead more

Overview: We are well into the holiday rush and a few things have already become apparent about consumer shopping patterns. First, is that Black Friday doesn’t have the pull it once did for brick and mortar retailers. CNN reports a decrease in Black Friday foot traffic of less than 1 percent, compared to a 16.9Read more