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Home 2015 September

CRM – The Single View of the Customer

By a2r_admin | CRM, Loyalty & Social Media, Multi / Omnichannel | 3 comments | 21 September, 2015 | 0

CRM – The Single View of the Customer During the holiday shopping season in 2014, a milestone was reached. For the first time, Mobile traffic outpaced traditional Desktops (albeit by a slim margin). What this indicates is (As demonstrated in our previous articles: M-Commerce Revolution – The Rise of Mobility and Omni-Channel: Commercial Omnipresence) thatRead more

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